FREQUENTLY ASKED QUESTIONS
NEW—When you select your payment method in the store, “manual payment” means: “I will send a check.” Selecting “PayPal” means: I will use my PayPal account, or, I will use a credit card, (for which no PayPal account is needed.) Please send the check to Jim Woodring, PO Box 85582 Seattle WA 98145.
NEW—If you are having the items sent to a different address, please put the “ship to” address in when you are at the Paypal website. Otherwise your stuff will be sent to the “Seller Protection” (your) address.
NEW—Why am I being charged sales tax when I don’t live in Washington state?
A: We are trying to figure that out. It seems to be a matter of picking the correct state in the pull-down menu on the checkout page. (It’s confusing because it asks you to “Please choose a country below to calculate your shipping costs” and if residing in the USA, you need to pick your state, too.)
Q: Why do you only send items via USPS Priority Mail?
A: We offer Priority Mail shipping only because offering the full range of shipping options has proved problematic for us in the past.
Q: Can I get a combined shipping rate if I buy more than one item?
A: Yes; send us a note at email@example.com telling us what you want and we will send you a PayPal invoice for the items + the combined shipping rate.
Q: Why do you accept only PayPal and checks? Why not credit cards?
A: We don’t accept credit cards because the credit card companies make it too difficult for a small operation like ours. However, you can use your credit card through PayPal. You do not need a PayPal account to do so.
Q: Why do these books cost so much less on Amazon?
A: Because these books (excepting Museum of Love and Mystery,) come with a signed Jim Woodring drawing! Take that, Amazon!
Q: Can I request an inscription or a variation in one of the drawn-in books?
A: You can, but you may not get it.
Q: Do you offer a money back guarantee?
A: Yes, we do. If it turns out you are not happy with something just send it back unused and you will receive a full refund, unless it has been inscribed.